Technology Management Essay Example | Topics and Well Written Essays - 750 words - 2

Technology Management - Essay Example In current era of technology, an important asset of the organization is technology. Strategy and planning considerations are considered to include the technology. Company objectives have direct links with the technology resources achieved through communication. There is lack of an appropriate framework that supports the technology management in a customer service organization. Organizations do not give importance to strategic significance of technology to deliver the value and competitive advantages. If a firm has adopted the information technology implementation, then at execution and controlling stages communication issues among the project participants are produced. IT project has various challenges for project managers that differ substantially from features of the non-ICT traditional assignments. Continuous advancement in technology where IT project operates has led the organization towards the considerable uncertainty and risk. Changing requirements and scope of the business firm produces the high level risk for the firm’s management (Fenech and Raffaele, 2013). In a firm, collaboration culture is not embedded with the empowerment of employees to use the advanced technology tools including the social networks, participation in a network and knowledge sharing. Employees do not post their ideas and avoid the information sharing due to lack of encouragement for technology use in the organization. Workers in the firm do not have the exclusive rights to their firm’s knowledge. Knowledge is only accumulated at top level in the firms and low level employees or workers are kept away from knowledge accumulation. A class of employees known as clerical workers who support their managers do not access the document management, emails, workflows and related activities through the software. Employees’ performance in the firm is linked associated with the technology change.